Help centre
Frequently asked questions
We answer the most common questions about ZeeClip: how to get started, what you can do with each feature, how much it costs and how we protect your data.
19 questions
First steps
Everything to get started with ZeeClip
How does ZeeClip work for appointment management?
ZeeClip is cloud-based software that lets you book, reschedule and cancel appointments in just a few clicks. It also offers appointment reminders and lets your clients book and reschedule easily and conveniently.
What do I need to use ZeeClip? Does it work on Windows and Mac?
As cloud-based software, ZeeClip only needs an internet connection and a device to access it: a Windows or Mac computer, a tablet or a smartphone. You don't need to install any additional hardware or software.
Is ZeeClip right for my business?
ZeeClip suits businesses that work with appointments: physiotherapy and dental clinics, medical centres and polyclinics, psychology, nutrition, speech therapy, aesthetics, beauty, hair salons, nail studios, tattoo studios and spas. Each sector has its own page with the modules explained for your day-to-day work.
Can I import my existing database into ZeeClip?
Yes, ZeeClip lets you import your existing database so the transition is smooth and your service isn't interrupted. Our support team will be on hand to help you at every step.
Can I see how ZeeClip works before signing up?
Yes. You can request a demo and we'll show you ZeeClip tailored to your sector, with your own treatments or services, so you can see how you'd work with it from day one.
What you can do
Features and daily use
How does ZeeClip adapt to the specific needs of my business?
ZeeClip lets you fully customise the services and treatments you offer (duration, colour, price and VAT), your professionals and your resources, such as treatment rooms or chairs. Our support team will also help you set it up your way.
How can ZeeClip help improve communication with my clients?
ZeeClip offers several communication channels, including WhatsApp, email and SMS. You can send appointment reminders, notices and promotional messages, and the whole conversation is stored on each client's record.
What is the virtual receptionist?
It is an AI assistant that answers your clients on WhatsApp, by phone and on social media at any time: it answers common questions and books, changes or cancels appointments for you.
Is ZeeClip compliant with Verifactu and TicketBAI?
ZeeClip's smart invoicing integrates with Verifactu and TicketBAI. You can create invoices straight from the appointment, record payments and check your income in real time.
Do you have an app for my clients?
Yes. The client app lets people book appointments, view their history, pay, download invoices and sign documents and consent forms from their phone, as well as receive reminders.
Can I manage several centres from one account?
Yes. With multi-centre management you control the diaries, professionals and reports of all your sites from a single account, with user permissions to decide what each team member can see and do.
Help along the way
Support, plans and who is behind it
What kind of support does ZeeClip offer?
We offer technical support in English and training to ensure a smooth transition. You also get webinars and training to make the most of every feature, and our team is available to help with any questions.
How much does ZeeClip cost?
ZeeClip has four plans (Bronze, Silver, Gold and Diamond) with monthly or annual payment, which includes a discount. On the plans page you can compare what each one includes and use the calculator if you're not sure which to choose.
How does ZeeClip differ from other appointment management solutions?
ZeeClip stands out for its ease of use, complete customisation and communication tools. It brings diary, patients or clients, payments, invoicing and reports together on a single platform, designed for each sector, with artificial intelligence to take administrative work off your hands.
Who is behind ZeeClip?
ZeeClip is the management software from AXO Group, the artificial intelligence, technology and performance marketing group made up of AXO.consulting and AXO.agency, with teams in Madrid and Santander.
How does ZeeClip keep up to date and keep improving?
Our development team works continuously to add new features and improve existing ones. We also value feedback from our users very highly, because it helps us understand their needs and prioritise what we build.
Your information
Security and data protection
How does ZeeClip handle data backups?
As cloud-based software, ZeeClip automatically backs up your data on a regular basis. Backups are stored on secure servers so your information is protected and available whenever you need it.
Does ZeeClip help me comply with data protection regulations?
Yes, ZeeClip is designed to help you comply with data protection regulations. The platform securely manages your clients' and patients' information, making sure it is handled in line with current law.
Does ZeeClip allow digital signatures for informed consent?
Yes, ZeeClip makes it easy to collect digital signatures on informed consent forms. Your clients can sign securely and conveniently from their phone or tablet, and the document is saved on their record.
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